FAQs For WAv Vehicle Rentals

Do you have questions about renting a vehicle from WAV Specialised Transport? Here are some of the most common questions we receive. Browse through them, and if you can't find the answer, feel free to contact us! For online booking call us at (+971 50 647 2949) this number.

How do I rent a wheelchair-accessible vehicle in Dubai?

Our Handicap vehicles come in various sizes and configurations. We offer handicapped vehicles rentals like minivan WAVs with seating for up to 4 passengers and 1 wheelchair and larger WAVs with seating for up to 6 passengers and 2 wheelchairs

Yes, we deliver your rental wheelchair accessible van to your preferred location. 

No, MobilityExpress does not provide rental wheelchair accessible vehicles that are equipped with hand controls for drivers with disabilities. 

Our rental wheelchair vehicles can accommodate one or two wheelchairs with 4 to 6 seats for other passengers.

Your wheelchairs can be secured in our Wav accessible vehicles by using restraints and tie-down systems to ensure safety during trips.

Yes, you are allowed to travel cross-border as long as we are aware of it. 

Yes, our rental wheelchair-accessible vehicles have comprehensive insurance against accident damage, fire, theft, third-party injury, and damage.

We have different charges to rent wheelchair-accessible vehicles for one hour, one day, one week, and one month. Contact us and get all the information regarding the charges.

Company Policies & Services

Providing clear guidelines on our services, commitments, and customer responsibilities.

Where is MobilityExpress.ae located in Dubai?

Yes, we provide rental wheelchair-accessible vehicles across all UAE emirates.

We offer 24/7 pick up and drop off service for our rental wheelchair accessible vehicles. Our customer service team is always ready to return your calls or emails as soon as possible, 7 days a week.

Reservations, Cancellations & Refunds

How do I make a reservation?

No, you don't have to pay a security deposit to book our wheelchair-accessible vehicle rental.

If you do not require a wheelchair accessible vehicle taxi after booking it, make sure to cancel it within a few minutes. For more details, contact our customer support team.

You do not have to pay any security deposit while booking a wheelchair-accessible cab from MobilityExpress, so there will be no refund required.

Vehicle Delivery & Return

Is there an extra charge for delivery outside Dubai?

With Mobility Express, There’s no need to worry about dropping it off yourself, we handle everything for you. Once you have reached your destination, our driver will take the vehicle back.

Safety & Accessibility

Can I sit in a mobility scooter while traveling?

Wheelchair-accessible rental vehicles from Mobility Express have high-quality wheelchair ramps for easy access to vehicles, tie-down systems, and restraints for security during rides.

Yes, our wheelchair accessible vehicles are safe for children. You can take your own child seat with you for convenient travel. Contact us for more details.

Airport Services

Do you offer airport pickup and drop-off?

Taking a MobilityExpress.ae Taxi at the airport is a cost-efficient option. However, booking a specialized wheelchair-accessible vehicle from Mobility Express ensures better accessibility and safety.

Yes, our wheelchair accessible vehicles are safe for children. You can take your own child seat with you for convenient travel. Contact us for more details.

Payments & Insurance

What payment methods do you accept?

No, you can drive your rental wheelchair-accessible vehicle anywhere in UAE without being worried about mileage limit.

Yes, If a wheelchair accessible vehicle will be rented out with a full tank of fuel then it must be returned with a full tank of fuel.

During the rental period, renter is responsible for any traffic fines including speeding, parking, phone use, and seat belts.

MobilityExpress provides wheelchair accessible rental vehicles with comprehensive insurance against any damage caused by accident or theft.

The amount of insurance excess (deductible) varies, depending on the wheelchair accessible vehicle you rent and damage incurred. For clear detail you can contact our customer service.