At MobilityExpress.ae, protecting your privacy is our top priority. We are committed to handling your personal information securely and transparently. This privacy policy explains what data we collect, why we collect it, and how we keep it safe.

Who We Are

MobilityExpress.ae is a wheelchair-accessible vehicle rental company based in Dubai, UAE. We offer reliable and comfortable mobility solutions to customers across the UAE.

For any data protection inquiries, you can contact us at:

Address: Metropolis Tower Business Bay, Dubai, United Arab Emirates

• Email: info@mobilityexpress.ae

What Data We Collect and Why

We collect the following types of information:

• Personal Information: Name, phone number, email, and address to process your bookings and provide customer support.
• Payment Details: We use secure encryption to process payments, and we do not store full card details.
• Technical Data: Your IP address and browser details help us improve our website’s performance and security.
• Cookies: These small files help enhance your browsing experience and website functionality.

How We Use Your Data

We use your information to:

• Process bookings and provide rental services.
• Improve our website and customer experience.
• Comply with legal requirements.
• Enhance security and prevent fraud.

Payment Security

Your payment details are encrypted using Advanced Encryption Standard (AES). Our team can only see the last four digits of your card number for verification.

Cookies and Website Tracking

• Our website uses cookies to:
• Improve functionality and security.
• Remember your preferences.
• Analyze site traffic using tools like Google Analytics (no personal data is stored).

You can disable cookies in your browser settings, but some website features may not work properly without them.

Data Sharing

We only share your information with trusted partners like payment processors, insurance providers, and delivery services. We do not sell your data to third parties.

External Links

Our website may contain links to other websites. We are not responsible for their privacy policies, so please review them before sharing personal information.

Protecting Children’s Privacy

Our services are for adults (18+). We do not knowingly collect data from children. If a minor has shared personal information, we will delete it immediately.

Your Rights

You have the right to:

• Request details of the personal data we hold.
• Update or correct your information.
• Request data deletion in certain cases.
• Restrict the processing of your data.

To exercise these rights, contact us at info@mobilityexpress.ae or call +971 50 647 2949.

Security Measures

We use strong encryption, secure passwords, and firewalls to protect your data. While we take every precaution, no system is 100% safe. If you suspect a data breach, contact us immediately.

Policy Updates

We may update this policy from time to time. Any changes will be posted on our website and will take effect immediately.

Contact UsIf you have any questions about this Privacy Policy, please reach out to us at info@mobilityexpress.ae.